Half of Charlotte seems to have arrived recently — which means custody cases full of relocations, new jobs, and grandparents three states away. Our portal is built for exactly that churn: open a case online, book trained neutral supervisors across Mecklenburg, and keep a court-ready record through every move.
North Carolina hears custody in district court, and Charlotte’s cases run through the Mecklenburg County District Court — one of the busiest family dockets in the Carolinas — with Union, Cabarrus, and Gaston counties covering the fast-growing edges of the metro. When an order requires supervision, your coordinator configures the case to its exact conditions before the first booking, whichever county bench signed it.
Visit locations lean on Charlotte’s park-and-greenway system: Freedom Park, Romare Bearden, the Little Sugar Creek greenway, plus library branches from University City to Ballantyne and indoor family venues for the handful of genuinely cold weeks. When households split between Huntersville and Matthews, your coordinator plans locations that split the I-485 math fairly.
Relocation is Charlotte’s signature custody wrinkle — a parent transferred in, or out, mid-case. Where orders permit video contact, virtual supervision keeps weekly rhythm (and the documented record) intact across any distance, with in-person visits resuming whenever the travel schedule allows.
Ten minutes with the order basics — either parent or an attorney, from uptown or the suburbs, at any hour.
Order conditions, safety information, schedules. A coordinator reviews the file and handles outreach to the other household neutrally, in writing.
Most cases activate within 48–72 hours of both intakes. Saturday at Freedom Park books at the same flat rate as a Tuesday evening.
Timestamped notes during the session; a court-ready report in your portal within 24 hours of every visit.
Two numbers, posted publicly, same in all 40+ cities — no mileage around 485, no weekend premiums, no report fees.
Talk to your attorney about the order first — then know the logistics are solvable: where orders permit, virtual supervised sessions maintain weekly contact and the written record from anywhere, and in-person visits can be booked around travel back to Charlotte. The record continuing uninterrupted is what protects you at the next hearing.
Yes — attorneys open cases for Charlotte clients routinely; it takes their staff a few minutes and you finish your own intake from a phone. Send them our attorney page.