Supervised visitation has a reputation for paperwork, phone tag, and six-week waits. Here is the entire AnytimeVisits process, with nothing hidden — the same four steps in all 40+ cities we serve.
Either parent or an attorney starts the case in the portal. You’ll answer questions about the court order (or agreement), the children, and the city where visits will happen. If you don’t have the order handy, you can upload it later — starting takes about ten minutes.
Each parent completes a structured intake covering order terms, safety considerations, communication boundaries, and scheduling constraints. A coordinator reviews both files, confirms the order terms, and configures the case before anything goes live. If the other parent is slow to respond, your coordinator handles the outreach — neutrally and in writing.
Once the case is active, the calendar shows actual supervisor openings in your city — mornings, evenings, weekends. Pick a slot, confirm, and both parties see the booking. Need to move it? Reschedule in the portal and the released slot goes straight back on the calendar for someone else.
Your supervisor arrives early, reviews the order terms one more time, and stays present for the entire session. Notes are taken during the visit with timestamps — never reconstructed afterward from memory. The finished report is formatted for family court and lands in your portal within 24 hours.
Some orders don’t require a supervisor for the visit itself — only for the moment the child moves from one parent to the other. A monitored exchange puts a neutral professional at that handoff so the parents never need to interact directly.
The supervisor manages a staggered arrival, walks the child between parents, confirms the exchange completed on time, and documents it. The record protects both sides: pickup and drop-off times, who was present, and anything a court would want to know — nothing editorial.
Booking works the same way as a supervised visit: choose “monitored exchange” in the portal, pick a time, and both parties see the confirmation.
When distance, health, or the order itself calls for it, visits can be supervised over video. The supervisor joins the call, observes the entire session, and documents it to the same standard as an in-person visit — timestamps, participants, and a factual narrative.
Virtual supervision is also how we serve families outside our 40+ cities. If your court order permits video contact, your location stops mattering: the intake, the calendar, and the report work exactly the same.
Not every order allows virtual contact, and we won’t pretend otherwise — check the order language or ask your attorney. If it’s ambiguous, your coordinator can tell you what clarification to request.
Every visit produces a written report: who attended, arrival and departure times, where the visit took place, and a timestamped narrative of what the supervisor observed. The language is deliberately plain. No opinions, no custody recommendations, no advocacy for either parent.
Reports live in your portal permanently. You can share any report with your attorney in two clicks, and the full visit history travels with your case — which matters enormously when a judge wants to see a pattern, not a single afternoon.
If a report is ever needed in court, subpoena and testimony support is available. Read more about what a court-ready report contains.
10:02 AMVisit began; child present at arrival with custodial parent.
10:40 AMReading together in the children’s section; interaction warm throughout.
No mileage, no report fees, no weekend surcharges, no case-management line items. Full details on the pricing page.