New York compresses every supervision challenge into one subway map: two court systems, five boroughs, small apartments, and schedules with no slack. Our portal absorbs the complexity — one intake, trained neutral supervisors citywide, transit-first locations, and a court-ready report after every session.
New York splits custody jurisdiction two ways: Family Court hears custody and visitation petitions in every borough, while Supreme Court handles custody inside divorce actions. Supervision conditions come out of both — sometimes with a named program, sometimes with language your attorney can satisfy through a professional provider like us. Your coordinator configures the case to the order’s exact wording, whichever bench signed it.
NYC visit logistics are transit logistics. Locations are chosen subway-first: Central Park and Prospect Park’s family areas, the city’s library branches, children’s museums, and indoor play spaces for the five months a year when outdoors is a negotiation. A Bronx parent and a Brooklyn parent get a location that respects both commutes — and nobody’s studio apartment ever needs to host anything.
Where orders permit, virtual supervision runs on the same calendar — a practical bridge for the many NYC cases with a parent in New Jersey, Long Island, upstate, or abroad.
Ten minutes from a phone on the platform — either parent or an attorney, with the order basics and the borough geography.
Order terms, safety considerations, commute realities. A coordinator reviews the file and handles outreach to the other household neutrally.
Typical activation within 48–72 hours of both intakes. Saturday in Prospect Park books at the same flat rate as a Thursday evening in Queens.
Timestamped notes during the session; a court-ready report in your portal within 24 hours, formatted for either court system.
$60 an hour in Manhattan is the same $60 we charge in every city — no borough premiums, no weekend surcharges, no report fees.
If the order names a category of provider — or your attorneys can stipulate to one — a professional platform can often start in days rather than months. Here’s how to make a switch cleanly; the order language determines the path, so start with counsel.
Yes — the issuing court’s order governs regardless of which side of the Hudson either parent sleeps on. Visits land at locations workable from both addresses, and virtual sessions (where permitted) cover the weeks the commute wins.